No nonsense community management

for human-centred brands

Sense and Forum is a marketing studio (more like a sofa) for businesses and brands who want to start, grow, or refresh their communities.

 

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Hey you! Let me guess—you’re here because you’re ready to unleash your brand's superpower and build a community that’s as vibrant and authentic as your vision.

Well, you’ve come to the right place! At Sense & Forum, we’re all about celebrating your hard work and amplifying it with a thriving community that aligns perfectly with your brand’s ethos. We’re a marketing and community agency obsessed with human-centred brands, no-nonsense community management, and results that speak for themselves.

What sets us apart? It’s simple: we dive deep into understanding your brand and your audience. No fluff, no empty promises—just creative strategies that foster real, meaningful connections. We combine innovative thinking with a straightforward, results-driven approach to help your brand build a loyal, engaged community.

We work exclusively with brands that are passionate about making a positive impact, prioritising people over profit. Our services go beyond the basics—we align with your values, understand your audience, and craft custom strategies that range from engaging content to interactive events and dynamic community-building initiatives.

At Sense & Forum, it's not just about the numbers; it's about creating a genuine, caring community. So, if you’re ready to harness the power of community and take your brand to the next level, let's join forces and make some magic happen!

Raise a glass and let’s get started! 🎉

 

 Community Managment Solutions

Community management

Get a community manager in your pocket, creating a community bursting with your biggest fans.

Community building

Create the type of online community that leaves you shouting ‘OH ME OH MY! We did it’’.

Community Strategy

Spark up your community like a firecracker with a conversation-starting content and engagement plan.

Signature Solutions

  • Starting a new community? Talk to us about crafting your community step by step, from idea to launch. Your craft is our craft.

    Let’s Build

  • Looking for a community manager who cares about your people? This is no-nonsense community management perfectly tailored to your brand.

    Let’s Align

  • One-off strategies to plug straight into your community. Say hello to fresh ideas and streamline processes that breathe new life into your community.

    Let’s Brainstorm

  • Are you ready to enhance your community engagement through dynamic content and events? We thought so, then let’s read on.

    Let’s Create

  • Ready to activate your community growth? Then it’s time to show up beyond your community borders with partnerships, ambassador programmes, and referral initiatives, oh my.

    Let’s Grow

“Serena appeared at exactly the right time.”

As the founder of a community we have been experiencing growing pains recently and I was in need of some support and clarity over how we could best support our growing community whilst maintaining an intimate yet functional experience for each and every member.

Within a few days of speaking with Serena she delivered a fantastic proposal with a range of well researched options, perfectly tailored to our business needs. I would highly recommend Serena to anyone looking for support in the area of business, community or events.

Lara Sheldrake, FOunder, Found & Flourish

 
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Meet Our Founder Serena G

I’m here to bring those epic dreams to life through captivating community management and ‘DAMN that’s good’ digital marketing.

After spending over a decade working in the marketing and events industry, I decided to take a leap into the unknown and launch my own business. In 2019, Sense and Forum (previously known as Serena G Consulting - say whaaat?!) was born - my way of helping female founded startups, femtech brands and social impact businesses to level up their communities and maximise their brands potential with a bold community strategy.

I do what I do for one simple reason: I want to see you thrive. And I know I’ve got the skills and know-how to make that a reality.

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