Sense & Forum® is a service design and marketing leadership agency for community led growth
Built on the Delia Model™: the thinking that makes sure nothing, and no one, gets missed.
Four ways to build with intention
We design community-led growth systems, then step in as senior marketing leadership to run them. End to end, with confidence.
Audit and Redesign
We take a close look at your existing programme, community or event, then build on what's there.
Fractional Support
Ongoing, embedded support running your programme or community.
Build From Scratch
A new community, programme or event, built by design from day one.
Launch Partner
Fractional CMO work for startups and scale-ups launching or entering a new market.
Founders, teams and movements ready to lead with clarity.
Ongoing work or a single event: we work both ways.
How we do it
Audit and review, then design, then implement, then prove it and review it. Every engagement runs through the Delia Model™: we notice who a design leaves out, on purpose or by accident, and design them back in from the start.
Audit and Review
What's under the hood: where the gaps are, and who isn't in the room.
Design
Build the architecture around your community and your business.
Implement
Put it into practice: in the programme, in the room, in the rhythm.
Prove It and Review It
Pilot, measure, report the return, then review what's next.
Most engagement gaps aren’t a content issue
A quiet channel, a fading list, a workshop that fills once and never comes back: most organisations reach for more posts, more emails, more reminders. What’s actually missing is the design: specifically, who the format quietly excludes. That’s the inclusion lens we bring to every engagement, built on the Delia Model™: we notice what’s easy to miss, and build it into the redesign.